Pedestrian Bin Improvement Project

Background

A distribution centre handling 45,000 units/day identified that pedestrian pickers were losing time due to poor bin availability, long walking distances, and aisle congestion. Bin‑related delays accounted for roughly 20% of picker downtime.

Objective

Increase pedestrian picking efficiency by 20% through improved bin flow, accessibility, and standardisation.

Actions Taken

Conducted user interviews with students, families, and new migrants
Introduced one‑way bin flow to reduce aisle blockages
Implemented visual bin status tags (empty/in‑use/full)
Adjusted bin quantities based on peak demand patterns
Created a simple SOP and trained all pickers

Results

Conclusion

By redesigning bin flow and improving accessibility, the DC achieved a 20% efficiency gain with no additional labour or major capital investment.

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If you would like to work with us or just want to get in touch, we’d love to hear from you!

Australia

15/103 George Street, Paramatta, NSW 2067

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